Author Archive | Susan

Follow-up for Superheroes in Training -or- Curiosity is a Super Power

I recently had the great good fortune to have a guest-post published at www.redhotmomentum.com, a website for small and/or nontraditional (“unhinged”) businesses.

I submitted it there because it is about Marketing, which really isn’t the focus of my website or my blog posts. But two of the people who followed up with me directly got me thinking, and one pointedly suggested a follow-up article. So here is that follow-up. I’m posting it here because it is not about Marketing so much as it is about Questions and Curiosity – two of my favorite subjects. (Go read the original post here. I’ll wait.)

Are you back? Great, here we go.

Those two people who reached out to me are both in full-time jobs. One wrote,

“I am struggling with similar things even though I am employed, switching careers definitely is as unsettling because I don’t have experience in what I want to do.”

The other wrote,

“I am that woman now and have not yet figured out how or where or a comfortable way to market myself. I keep hearing my family members saying ‘you better keep your job with benefits’ every time I even begin to want to market myself and then I back off.”

I thought about their predicaments, and what it was about my story that appealed to them. One thing is my struggle with the internal resistance I kept encountering. Another is the idea of the security that a full-time job offers – security that can be very difficult to leave behind. And yet another is the fear I described that no one would give me a try in my new role because I no longer wore my old cape.

To overcome those fears, I had to get curious about myself and ask myself a lot of questions about why I was getting in my own way.

And I realized that these two people were actually asking questions in addition to the ones in the original post. (What, you haven’t read it yet? Click here.)

• How do I quiet the voices of my family that tell me to choose security over following my dreams?

• How do I pursue my dream when I don’t have Real Experience in that area?

How do those questions go together? Are they, perhaps, the same question?

Confession Time

I didn’t voluntarily leave my last job – I was laid off. I had been thinking of making a change but I hadn’t done it, and circumstances made the decision for me. I didn’t decide to stop job hunting and embrace the uncertainty of hanging out my own shingle until after the severance had run out and I really began to think about the possibilities and, more importantly, to see a completely different set of possibilities.

But the fears are still the same.

That said, let me try to address their questions.

Beliefs

Here is the thing about family members and friends (and their voices that take up residence in our heads): Is it possible that they love us and want the best for us, that they’re not TRYING to discourage or squish us? That they’re just wrong? Well-meaning but wrong?

I learned a very important lesson last year at a workshop led by Marcia Wieder. She talked about listening to the voice of my inner Doubter, and rather than trying to silence it, learning to determine whether the warning it is giving is a legitimate obstacle that needs to be overcome or an obsolete belief that can be released. (Willie Hewes and Alexia Petrakos also do a great job with this at the Monster Journals.)

And so when my Voice of Alarm said, “You’ll never make it on your own! Go get a Corporate Job with benefits!” I practiced asking questions like, “Do I have to find a new corporate job with benefits? Or can I find reasonably priced individual coverage at a risk level I can handle?” Mmm, guess what – I have individual coverage now. And then I was able to get to the bigger issue of my beliefs about whether I could really be a Superhero without someone else’s Cape of Authority.

Threads

Regarding making a Career Change, it occurs to me that the idea of threads is very important. As I mentioned in that other post, I have had a fascinating and fun variety of jobs in my life, and I never went from one job to another exactly like it. But there was always a thread that connected them. And even if Job A was very different from Job M, I could demonstrate that there were certain threads (skills, personality traits, work habits) that helped me to not only move from one role to the next but to be successful in all of them. (Such as, I’m a Builder. Not a Maintainer.)

Focus on the threads, the suspension bridge cables that bridge the gaps, not the gap itself. Spend time pouring the concrete footings, and acknowledge the gaps between them. But focus on the threads.

Questions – My Favorite Part!

So, here are some questions to add to those in that other post, especially for Superheroes who want to move from the Fantastic Four to the Justice League – or create a League of Their Own. (Wait, I think someone’s already used that. No worries, you can call it something else.)

• What are the concerns that your Doubter (or Monster) brings up?

• Are they real obstacles, or are they beliefs?

• If they are really potential obstacles, what are your options and resources for overcoming them?

• If they are beliefs, where did they come from? Are they still valid?

• If they’re no longer valid, can you release them?

• Have you done the same exact thing throughout your career?

• If not, what are the threads that connected your various roles?

• How are they applicable to your desired role?

• If your target role is really different from your current/past roles, what are the transferable skills, character traits, talents, etc., that apply to the target role – even if it is not a 1-to-1 fit?

Story Time

Once upon a time, when I was a recruiter, I sometimes found a candidate that I just knew was going to be successful – even if his or her background wasn’t a direct match with the dreaded Job Description. They might not have been an exact fit, but they had something, some Secret Sauce, some Super Power, that made them worth taking a risk on. Often it was The Stuff You Can’t Teach. Once I identified it, I was able to add that to the experience I presented to the hiring manager. And the hiring managers usually went for the people with The Stuff You Can’t Teach because they could, well, teach them the other stuff. But I had to be curious enough about the candidates to uncover it.

Curiosity is a Super Power

Curiosity is the key to answering to both of the questions at the top of this post.

Curiosity about myself has helped me to look at myself and figure out that I needed to set aside my reliance on my old cape and embrace my new cape.

Curiosity doesn’t only help us to solve problems and be more creative and play well with others. Curiosity also can be used to understand ourselves better.

And that makes it a pretty extraordinary Super Power.

Are you curious?

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Low Hanging Fruit – Part II

My spontaneous post on Low Hanging Fruit has spurred all kinds of additional thoughts, and the committee in my head has jumped into the debate. Warning: They have no fear of mixed metaphors or clichés. (Luckily no monsters have shown up. Yet.) So pull up a chair and enjoy some Humble Pie and Resistance Crumble.

Why do I overlook Low Hanging Fruit? Is it because it is almost too easy, and I love a good challenge? After all, that looks so easy, somebody else must have done it already. Or, maybe it looks so easy because it is and no one else will find it interesting?

Or, maybe it only looks easy to you because of your unique superpowers that you take for granted?

Maybe I overlook that Low Hanging Fruit because I can see it up close and I can see the spots and worm holes. But that beautiful shining apple way up at the top of the tree looks perfect from down here.

Yes, and haven’t you learned from experience yet that once you get close to it, That Apple Up There has just as many spots, if not more? The apple is always greener. (Wait, that’s a mixed metaphor.) You know what I mean. Anyway, you can wash off the spots and eat around the worm hole on the apple down here, right now.

Maybe what makes this Low Hanging Fruit hang so low is that it is a little heavier from the weight of needing some resources (as in, help from other people). And being a good Taurus who stubbornly thinks I have to do everything myself, I would rather, well, be stubborn. About Doing. It. Myself.

But wait, this person has already given you some great feedback, and that person has offered to be your proofreader, and that person is really excited about doing the graphic design. What makes you think you’re doing this alone? Or that you have to?

Besides, you’re going to need help building a ladder to get to the top of the tree to reach that supposedly perfect apple way up there. Why not accept the help now?

I’m afraid that what makes that Low Hanging Fruit spotted and wormy is that it is so personal. What if I pick that fruit and hand it to someone and they say, “Eew!”?

Your apples are beautiful and organic and the spots are part of their charm. People want your apples because they are personal. And that’s what makes them different from everyone else’s.

Oh, and one more thing. If you insist on leaving that Low Hanging Fruit, you’re Leaving Money On The Table and someone else is going to Eat Your Lunch! Don’t Throw Out the Baby With The Bath Water! Get picking!

Sigh. I hate it when you’re right.

This slice of Humble Pie was brought to you by the Low Hanging Fruit Pickers Association.

Low Hanging Fruit

I recently had a very interesting coaching session with a young man who has taken on a new role with a growing organization. He is new to the organization, and the role is new as well.

This is an exciting spot to be in, but it is challenging as well. I once worked for someone who used to say, “There is nothing more challenging than putting a brand new person in a brand new role.” It is challenging because it is difficult to tell whether issues that arise are related to the design of the role or the skills of the person. As any scientist will tell you, a well-constructed experiment only has one variable at a time.

So, he is in a challenging situation. He was telling me about his ideas for initiatives to be undertaken, and he has great ideas! But they are very grand. And all the bright and shiny opportunities are making it difficult to prioritize.

I asked him if he was familiar with the term, “Low Hanging Fruit.” “No,” he replied.

So I explained that an apple tree has fruit all over it, but we don’t have a ladder. We can either build a ladder now, which will take time, or we can pick the Low Hanging Fruit first. We can reach it now, and it is ripe. We’re hungry now, I said. “Yes!” he said, “Hungry and thirsty!”

“Then start with the Low Hanging Fruit,” I suggested. “What are the projects you can start with first and get some momentum, while building a ladder to get to the top of the tree?” And we began talking about the projects he can undertake immediately.

It occurs to me this morning that the same is true for developing products.

I am in a “mastermind” or “success team” group that meets, virtually, every week. Our mission is to support and hold each other accountable while we are building our businesses. As part of that, each of us is working on a Product of some kind. We are having some interesting conversations and some exciting breakthroughs!

And we face some interesting challenges, some of which are of our own making.

I wonder, to what extent are we – am I – forgetting to pick the Low Hanging Fruit, overlooking it because it is almost too easy?

Hmmm.

My late husband used to look at me sometimes and say, “I hate it when you’re right.”

This time I have to say, “Gah, I hate it when I’m right.”

What is the Low Hanging Fruit you are overlooking?

Patience, Persistence and the Wisdom of Cats

This morning I woke up (was awakened by the cats) wondering about the difference between being patient and being persistent.

When Rocket starts talking to me half an hour before dinnertime, I tell her to “Be patient (as in, be quiet and leave me alone).”

In the morning, when Abby and Rocket start trying to get my attention, I try to ignore them for as long as I can. They progress from licking my hands to Walking Across Me with a Purpose to doing acrobatics from one side of the bed to the other. With me as trampoline in middle, like an act from Chat du Soleil.

I eventually surrender and get up and feed them although I try not to give in immediately after they bounce across me. I try to avoid any possibility of them assigning a cause-and-effect relationship to their antics and my feeding them. In other words, I try to preserve the illusion that getting up now is entirely my own idea and that I am a Human Being with Free Will.

One morning I got up in huff and started to tell Rocket that she was a real Pain in the Ass. I stopped myself, remembering how my siblings and their friends are very careful about how they speak to and around my niece and nephews. They don’t say, “I hate that” or “Shut up!” and they gently took me to task when I said something of that nature when visiting.

So when I started to tell Rocket that she was a Pain in the Ass, I stopped myself. Language is important and, while I don’t think that Rocket is in much danger of my words affecting her self image, I don’t want to start seeing her as a Pain in the Ass. She is also very loving, smart, protective, and entertaining. (Besides, she and Abby do understand every word I say, even though they pretend not to.) So instead I paused and reframed.

“You were particularly persistent this morning,” I told her, “and I don’t appreciate it.” And that felt better.

So this morning I laid in bed as they persistently walked and bounced with purpose across me, thinking about that and remembering how someone I know speaks of “gentle persistence relentlessly applied.” That describes my cats.

It also applies to what I think of as some of my best and most effective efforts.

But it occurred to me as I was lying there pretending to be asleep (“Oomph,” I said as Abby landed on my back and took off again) that this was very different from the way I think of Being Patient.

Patience, I thought as I put cat food in their dishes, is more passive than persistence. While waiting patiently and watching for the right opportunity to act can be Active, I realized that I do see persistence as more active than patience.

I wonder, when is Patience rewarded rather than Persistence?

“Good things come to those who wait,” as the saying goes. But another saying says, “Energy and persistence conquer all things (Benjamin Franklin).”

When we ask someone to be patient, are we asking them to alertly wait? Or are we really asking them to just go away and stop bothering us? When I tell myself to be patient, am I really just giving myself an excuse to do nothing? When do we punish others’ persistence? When do we reward it? When does persistence go over the edge into stubbornness?

I wonder.

“Patience, persistence and perspiration make an unbeatable combination for success,” according to Napoleon Hill.

How do you define patience and persistence? Do you see yourself as being more patient or persistent? Which more often gets you what you want – patience, or gentle persistence relentlessly applied?

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Birdwatching, Wonder and Contemplation of The Special

I am in the process of re-reading Simon Barnes’s delightful book, “How to Be a (Bad) Birdwatcher,” which I discovered a couple of years ago at a local bookstore when I was looking for something else. (I love Amazon, but despite its best efforts to recommend things to me, there is still nothing like browsing the shelves of a bookstore and discovering something quite unexpected.)

In his book, Mr. Barnes lovingly writes of his nearly lifelong fascination with birds, and he good-naturedly scoffs at the competitive “collectors” who are the official “good” birdwatchers.

The Habit of Looking

He writes early on, “Birds are in our past; they are in our blood and in our bones. In short, when you make the decision to become a bad birdwatcher, you do not start from scratch. You are already a bad birdwatcher. The baddest birdwatcher on the planet starts off with a huge bank of information, tradition and culture. After that, it is just a matter of getting the habit. The habit of looking.” (emphasis mine)

I am a (bad) birdwatcher. I don’t remember how it started. I vaguely remember being aware of a few birds as a child – robins, which I think we had all year in Seattle (Seattle having a mild climate, at least in those days), blue jays (which I later learned were Steller’s Jays), seagulls, pigeons, and crows, as well as a few notables such as something we called snowbirds (known as such because they occasionally appeared in the winter) and the highly unusual owl.

I moved to San Francisco as a young adult and I remember nothing of note about birds (other than hearing my first mourning dove and thinking it was an owl).

It wasn’t until I moved to rural Washington State in my mid-twenties that I began paying attention to birds. I hung my first bird feeder, but I don’t remember what visited it. I do remember sitting on my back deck, surrounded by woods on three sides, and being amazed by the depth of birdsong around me. I would close my eyes and try to count the many layers of birdsong – and would quickly get lost.

I think that is when the habit got me and I started noticing – and then looking for – birds. I saw my first bald eagle there, and that was an amazing sight.

We moved to Maine, and I discovered cardinals. And house finches. Both of which caught me in late winter with their calls – and their redness.

One day in late winter, when there was still snow on the ground and the only colors in the world were black, white and brown, I heard a loud bird call. It was a long, shrill, descending call. Over and over. What the heck was that? I followed my ears, and ended up staggering through the deep snow in my neighbor’s back yard until my eyes and ears located a spot of ruby red in a brown, leafless tree: Cardinal. He burned a spot in my mind with his fire. And I have been smitten ever since. We don’t have cardinals on the west coast, and I miss them.

Another day in Maine, this time in early, early spring when there was still a lot of snow on the ground but the gutters were running with snowmelt, I was walking into a building downtown and a magical trilling like the water burbling everywhere echoed around the granite entryway. What? I stopped short, and the man behind me walked into me. I couldn’t go in until I found it – a brown little bird with a red head and breast up in the archway, singing his lungs out. “Spring is coming! Spring is coming!” Despair at six months of wearing gloves and boots suddenly disappeared.

I later looked him up in my bird book, and there he was: A house finch. (Or a purple finch. But purple finches aren’t purple… what’s up with that? Anyway.) We have house finches on the west coast, too, and that makes me happy.

Also in Maine, I saw another bird I had never seen before. I described it to my husband’s aunt, who was nearly blind at the time. She thought about it for a minute, and then said, “It sounds like a flicker.” A what? But I looked it up, and she was right. Aunt Norma was a (bad) birdwatcher, too!

As time went by, my fascination expanded and, as we moved around the country, I was exposed to a variety of birds. I saw nuthatches, rose breasted grosbeaks, goldfinches that looked like dandelions on the lawn, herons, egrets, pelicans, red-winged blackbirds. Cedar waxwings that were smaller than I expected. Pheasant that sounded like a squeaky car door. Wild turkeys. More bald eagles. Ducks that nested in trees. White crowned sparrows, ruby-crowned kinglets, phoebes, various hawks, turkey vultures, and kingfishers. It’s a glorious birdworld, although I miss some of my friends from other areas (especially cardinals).

All of this came flooding through my mind, in less time than it took to write it (or read it), as I started to re-read Simon Barnes. I am most definitely a (bad) birdwatcher, and I’ve got it bad, too. But I don’t mind.

The Point

What was it that made me traipse through Mr. Brown’s snowy yard to see that cardinal? Wonder. Just as it was Wonder that once made me photograph a bowl of cherry tomatoes (Remember to Look Up, “Appreciate Beauty”). A cherry tomato is not a bird, but wonder is wonder. Wonder that something so simple can be so beautiful. And that is all that needs to be said.

Wonder. And Curiosity.

Except that is not all I will say. Wonder applies. It translates. And Curiosity, like birdwatching, is a matter of habit. The habit of looking. A habit that can be cultivated.

What are you curious about? What would happen if you cultivated curiosity about… people who are different? Or who don’t agree with you? What would happen if you wondered what would happen if…

How would your life be different if you got in the habit of noticing things? (Or, for the advanced among you, how has your life been transformed because you do notice things?

Here is what Simon Barnes says about birdwatching at its best: It is “not the chasing of the rare but the untroubled contemplation of the special.

I get goosebumps when I read that.

And here’s the thing: It doesn’t just apply to birdwatching. It applies to all sorts of things. Not just birds.

What is special in your life? Is it a finite list? Or does it continue to grow?

Curiosity About… Cats, and Boundaries, and Transference

My cats have trouble with boundaries.

Not with spraying to mark them, thank goodness. But with what issues are theirs – or not – and what issues they need to get involved in – or not.

I first discovered this a few years ago, when I stepped on Rocket’s foot. She screamed, and the next thing I knew, Abby, who is only 2/3 Rocket’s size, exploded on the scene hissing and spitting and ready for a fight. I thought she was there to protect Rocket but, no, she was just reacting.

I’ve also discovered that when neighboring cats occasionally come to the windows, my indoor cats get very territorial and try to fight with them through the glass.

That’s not very surprising. What is surprising is that Abby and Rocket then turn on each other. They will get into terrible scraps, taking out their frustration and adrenaline on each other.

This happened a little after six a.m. this morning. I awoke to the sound of Rocket and Abby hissing and screaming and scratching at each other. I ran into my office, where Rocket had Abby pinned on her back. The term “the fur was flying” describes it pretty well. I waded into the thick of it although, as I grabbed Rocket and tried to separate them, it occurred to me that maybe this wasn’t my brightest idea ever. I wasn’t about to let them hurt each other, though; I managed to loosen them and Abby ran off into the other room. I also realized that there was cat pee sprayed all over the rug. Pew! This was not a little sibling rivalry spat.

My office has windows along one wall, and patio doors along another. I realized that there was a cat outside the door, watching this whole scene. As Rocket prepared to lunge at it, I turned on the outdoor lights, banged on the door and scared it away.

Well, the girls (and I) slowly calmed down, and they un-puffed and began licking themselves. (It’s kind of hard to tell when Abby is puffed, since she doesn’t have a tail – it’s more about body language. Anyway.) Luckily I keep their claws clipped and, although it was time for a trim, I haven’t found any major damage. Rocket has a scratch on her ear, and I’ll continue to check them for bite marks and keep an eye on them for a couple of days.

I wonder, what is it about a cat’s brain that allows it to transfer that animal instinct onto its sibling and ally? Is that a lizard-brain thing? Why aren’t they able to say, “Whoa, *Boundary*, she is my pal, I’m not going to whap her when what I really want to do is whap that trespasser”?

And I wonder about times I have taken out my emotions on others, on innocent bystanders and on people who manage to mash my buttons. I wonder: Is it the same lizard-brain thing that causes us to project unresolved shit onto the people around us?

Luckily, we are not lizards (or cats), and we can learn to see what we’re doing and work out our issues in a productive manner as long as we are conscious of what is happening.

Well, the cats have had their breakfast and settled into naps. I have sprayed cat-smell remover on the carpet and liberally sprinkled the room with baking soda. I’ve vacuumed once already, but the smell, like my wonderment, lingers on. I’ll have to work on this for a while.

Have you ever observed someone treating someone else as if they were the object of their ire, even though they were an innocent bystander?

Have you ever been the innocent bystander?

Have you ever been the one acting out on someone else?

Have you ever wondered why we do this?

What questions can we ask when we feel dumped on to find out, Did we really invite that dumping? Or is the other person really reacting to something else all together?

Please share your thoughts in the comments.

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Gardens, Birds, Businesses, and Strategic Planning

My garden, such as it is, is currently carpeted with fallen leaves from the great Valley Oak that stands at its edge. This rust-colored carpet shines with the night’s rain and calls to me, reminding me of chores to be done. Although part of me sees a comforting blanket that protects my sleeping garden from what cold we experience here, another part of me sees the stalwart heads of a few hardy plants that peek out from beneath their covers and hears them calling, “Don’t forget about us!”

My favorite activity of a Sunday morning is to take my cup of coffee to the rocking chair next to the patio doors in my office and sit and drink my coffee and look at my garden while listening to the Acoustic Sunrise on a local radio station (you can stream it online at KFOG.com). After I finish my coffee I will often move on to a mimosa, my Sunday Morning Indulgence.

I love to sit here and watch morning come to my garden and the neighborhood around it, painting the neighborhood trees and the surrounding hills with gold. Eventually the sun peeks through and over the privacy fence around my secret garden and walks across it like the sun through the peepholes at Stonehenge.

Unless, of course, it is a grey day like today, and clouds paint the hills and kiss the trees.

I sit and observe, and contemplate. I watch the birds – house finches and Anna’s hummingbirds are regular visitors, joined by a circus train whose troupes change with the seasons. Right now we have chickadees and white crowned sparrows, but at other times we will have tufted titmice, goldfinches (they always make me smile), and the occasional ruby crowned kinglet, who does not like seeing his reflection in the mirror hanging on the fence. He puffs up his ruby crown and struts back and forth along the back of the bench before the mirror, trying to impress his rival.

I make notes – the bird feeder needs to be cleaned and refilled, the basket of nesting materials can come down, I need to make more hummingbird nectar.

I sit, and rest, and contemplate, and wonder…and plan.

I sit, and rest, and contemplate, and wonder. And consider, and plan. What task shall I tackle first? Is it time to prune roses and cut back the grasses yet? I must remember to make cuttings from the rose geranium. Should I pull out the skeleton of my beloved hardenbergia that mysteriously dropped its leaves this fall (it is normally evergreen, with glorious purple flower clusters in January, but this January it is bare), or should I wait until Spring and see if it comes back with some fertilizer and pruning? What if it doesn’t come back? With what should I fill the gap it leaves? And so on, with variations with the seasons.

I go through a similar process each week around my business when I prepare my new to-do list for the week. As with any garden, I know I can never get to everything that needs to be done, so I must prioritize. What must be done? What will wither and die if neglected too long? What do I do just for the joy of it, and what do I do because I must? Do I put the Joy items on the to-do list, validating the Joy, or steal time for them?

I think some businesses (and jobs) are like low-maintenance yards, requiring only weekly mowing and semi-annual fertilization and hedge-trimming. Maybe some weed pulling. Others are like gardens with plants that come in and out of season, crops that are planted, harvested and replaced, and projects like container plantings that are freestanding and portable. The workshop I am planning – it will initially be a potted plant, but if it thrives I will be able to propagate it and perhaps move it to a permanent spot in the garden. The e-book is like strawberries that will need the right setup and fertilization and attention to get started but will be ever bearing and low-maintenance once established.

There is a difference between making a to-do list and strategic planning.

Strategic planning is like that. But there is a difference between making a to-do list and strategic planning. I can put “pull weeds” and “transplant begonias” on the to-do list, but if I never stop to look at the big picture of how things fit together and whether these little tasks are helping me achieve my larger goals, then I will just have a pleasant mishmash. What do I want my garden to look like? It’s about having a vision, and then making a plan to make it so, and then monitoring to make sure the tasks on my to-do list – and their results – are in alignment with that plan. Strategic planning requires that I pause to observe, listen and take stock, with a realistic appraisal of resources, and with frequent reassessments. Otherwise all I can see are the trees, not the forest.

Each of us can – must – assess where we are and what we are doing.

It doesn’t matter whether you are even a manager or a business owner: Each of us can – must – assess where we are and what we are doing. There are things we can control, even if we cannot control the weather or the seasons.

Strategic planning is that simple, but it can be bewildering if you’re new to it or feeling stuck. Don’t worry – even the best gardeners consult with someone else at times.

Have a thought on the subject? Please leave a comment!

Need help? Email me at susan@susanTblake.com. I can help.

A Novel Approach to Diversity

I just finished devouring the latest novel by one of my favorite authors, Robin McKinley (Beauty, Sunshine, The Hero and the Crown, The Blue Sword, Chalice, Dragonhaven, etc.). She writes primarily in the “fantasy” and “young adult” genres and this novel, Pegasus, is no exception to her marvelous track record.

I enjoy McKinley’s novels on several levels – so much so that there are a few I go back to repeatedly and re-read (specifically Sunshine and The Blue Sword). She creates different worlds in which we are immersed, with galleries of important characters. I never want her books to come to an end, ejecting me back into my own world, and I find myself having flashbacks to certain moments and events and wondering what is behind the curtain of reality in this world. (If those aren’t signs of a good novel, I don’t know what is.)

Her stories are not just adventures filled with mythical creatures, magic and battles (usually involving swords), they are psychological novels with emotional voyages of discovery.

It occurred to me as I was reading Pegasus that there is a common theme that runs through my favorite McKinley tales: Her heroes often find themselves thrown into situations with a Mysterious Other that is either misunderstood or demonized by the hero’s culture. The hero, through the unfolding of a relationship with a particular individual, begins to realize that there is more to the Others than originally believed and that at least some of the Conventional Wisdom about those Others is either incomplete, dead wrong, or simply cannot be applied to all individuals. Through curiosity and being willing to set aside natural revulsion to (or fear of) what is different, the hero begins to see the Other in a new light (and often ends up being changed in the process). Of course, this is done at the risk of being ostracized by the hero’s own culture.

McKinley’s heroes are repeatedly confronted by individual Others who do not match the portraits that have been painted of them as a group, and the hero comes to the question, “If this is not true about them, then what else is different than I’ve been told? What IS true?” And they are faced with a choice between retreating into comfortable myths and exploring for themselves.

At the same time, the heroes often find that there are Bad Guys among their own kind, further blurring the previously simple structures of right and wrong, safe and dangerous.

It takes courage for McKinley’s characters to follow their curiosity. Even though they are thrust into situations they did not choose, they do face choices throughout their stories, and it is their struggles with those choices that really are the stories.

We are not faced with dragons, vampires, Beasts, or flying horses, or even desert nomads with magical powers. But we do face the same choices every day: Am I willing to question the Conventional Wisdom about those who are different from me? Am I willing to question the stories I make up myself? Am I willing to acknowledge but not blindly accept the danger signals from my lizard brain? Am I willing to rock the safe and secure boat of unquestioned “knowledge?”

Our dragons, vampires and pegasi are all human. But they are of different colors, cultures, and economic strata. They are the younger – or older – co-workers and family members who just look at the world differently. They are those departments down the hall that make it difficult to get our work done.

It takes courage to connect with the Other, to be curious and step out of our comfort zones and into the unknown. This is the edge of chaos, where things change, where our worldviews change, where we change.

McKinley’s heroes may not acquire riches as a result of their choices, but they do discover richness beyond their wildest dreams.

As can we all.

Who are the dragons, vampires and Beasts you have faced – or face? How does curiosity help? Please leave a comment (and give me something to read while I wait for Pegasus II).

What Do Jewelry, Jigsaw Puzzles and Recruiting Have in Common?

I had a surprising epiphany the other night after spending a good part of the weekend making jewelry: Making jewelry is like doing a jigsaw puzzle.

I love a good puzzle. In fact, I am a Jigsaw Puzzle Addict from way back. If there is an open puzzle on the table I’m working on it.

We discovered this when I was in high school. My family went on vacation for a week to a beach cabin with no television, and my mother brought along a jigsaw puzzle to prevent utter mayhem in case it rained. (In western Washington State rain is a pretty safe bet.) If I was inside the cabin I was working on that puzzle. And I finished it.

So we bought another one when we got home. Same thing. Then my mother bought another one and this time she took away the lid to the box – so I had no picture to go by.

Didn’t matter. I did it anyway. Faster.

I find them very soothing. My brain goes into a different mode where there are no words, only visuals (and I am a very visual person). And with puzzles, I get to focus on both the details and The Whole.

There is something enormously satisfying about taking a jumble of pieces and making the myriad connections needed until a consolidated whole emerges.

When I was in college, I started using jigsaw puzzles as therapy at the end of a term. Once I was done with all of my papers and exams (and my brain was fried) I would lock myself up with a puzzle. By the time I finished the puzzle (usually in a weekend) I was fine again.

When my (late) husband discovered this, he adopted it as his favorite gift. Perfume? Jewelry? Occasionally. But my favorite thing was to come home on a Friday night and find a new puzzle and a bottle of champagne on the dining room table.

He had no interest in (or patience with) doing them himself, and he didn’t drink, either. This was something he bought just for me.

He even knew me so well that he could tell if I was having a difficult time at work. He would just look at me and say, “I think you need a puzzle.” And he was usually right.

I haven’t done a jigsaw puzzle in a long time, though, because I haven’t given myself permission to sit still and not focus on work in quite a while – except the occasional day spent reading or gardening.

But I’ve recently taken up beading. I blame my mother and sister, who took me along when they went to a humungous bead store for an afternoon when I last visited them in Seattle. I went in not intending to buy anything, but I ended up purchasing the beads for a necklace as a souvenir of that visit. (And, I should say, I bought way more than the two of them put together.)

Then a friend gave me a kit with a huge variety of beads, wires and tools, and my sister came to visit and helped me figure out what I had and organize it. Then we visited another bead shop, and one of my favorite jewelry stores had a sale on hand-blown glass beads… you can see where this is going.

So I have been spending time sitting with the beads, looking at them, combining them, recombining them, and recombining them again. Do these two go together? Do these three go together? Is there a pattern emerging? Are you earrings? Or a necklace? Or a bracelet?

I realized this is very similar to the process I go through when sorting puzzle pieces. Do these two go together? Do these three go together? Are you a roofline? Or a tree branch?

Then the thought occurred to me that maybe being an external recruiter, which I did for six years (and thoroughly enjoyed), was like doing jigsaw puzzles, too. Sifting through candidates and their skills and personalities and goals, sifting through clients and their job requirements and company cultures and goals, and matching them up. Do these two go together? Do these three go together?

They’re all about making connections, and the whole becomes more than the sum of its parts.

My point is this: Sometimes we take things so for granted that we fail to see the connections that exist between them and the patterns they create.

What are some of the patterns or connections that repeat themselves in your life, whether in hobbies, or relationships, or in your work – or that cross over between them?

Compassion Is a Pain in the Ass – or – Stop Making Sense, Part Duh

Compassion has recently been a recurring theme for me. I noticed this after I published a blog post titled Stop Making Sense on the ridiculously stupid decisions that pass for logic sometimes, especially in a bureaucracy. In that post, I told two (true) stories that made me shake my head for years. I had started the post some time ago, but I couldn’t finish it for a long time. Why? Because I couldn’t get past it being a rant. I was left with a big “So What?” by my own post.

I hate it when that happens.

Scene Change

I discovered Pema Chodron several years ago (thanks to Bill Moyers’ PBS series “On Faith and Reason”), and one of the things that appealed to me about her, and about Buddhism in general, was her focus on compassion, or “loving kindness.” Especially toward ourselves. But it wasn’t until recently when I went through a process of coming to terms with a vocal condition that makes it difficult for me to speak, admitting how I truly hated my voice and choosing instead to be compassionate with myself and my voice, that the concept of compassion went from being a “Yeah, that’s nice,” abstract concept to something real.

In other words, it wasn’t until I stopped kicking myself in the shins every time a word wouldn’t come out or I struggled to make myself understood, that it started to get easier to not want to kick other people in the shins.

Case in Point:

That blog post. I couldn’t finish it for the longest time because I still wanted to shake the silly bureaucrats who make decisions like the ones I described. And I didn’t know how to get past that – until it occurred to me that they were (possibly) trying to do a good job – but maybe they were hampered by a variety of unexamined beliefs that led them to their conclusions. (I confess I am still tempted to say, “a variety of mistaken beliefs that led them to their ridiculously stupid and counter-productive conclusions.” I still have work to do.)

Which reminded me of an essay I read a while back, written by Indra Nooyi, Chairman and CEO of Pepsico. In her essay, “The Best Advice I Ever Got,” she wrote about how she learned from her father to “assume positive intent.”

That’s when I was able to finish the blog post.

And I was actually pretty proud of that post. I thought it was well written, it had a catchy title, and it wasn’t a rant. It offered something practical about getting past being stuck when dealing with those ridiculously stupid and counter-productive conclusions.

But it got no comments. None. Zero. A big goose-egg. “Waah!” I thought, “I stink as a blogger!” But my posts on “What Spiders Teach Us About Building a Great Team” and “Bobby Fischer Teaches Systems Thinking” got comments. So what happened?

Maybe compassion just isn’t catchy. Maybe I didn’t make it catchy. Maybe I should have admitted how HARD it was for me to get to that point – a little confession might have been catchier. Humility can be very funny, sometimes.

So, I’ll put on a big red clown nose and admit that being a change agent is HARD. (Actually, just being a decent person is hard.) And it’s hard because in order to be any kind of effective, I have to be compassionate, not superior. (That’s one difference between being a Consultant and being an “Insultant.”) I have to be aware of my own stuff and be able to meet people where they are, not where I think they are.

There is a big difference between compassion and pity, between being compassionate with myself and indulging in self-pity, and between having compassion for others and being patronizing. Compassion does not allow us to collude with bureaucracy and mistaken beliefs, nor does it allow us to judge those with whom we disagree. Compassion is a pain in the ass, actually, because it strips away our ability to simply react and take the easy way.

But compassion is also what makes it possible for us to consciously use ourselves, and it gives us room to learn from the differences between us, to ask for the sound and current data that is needed to replace unfounded beliefs, and to play infinite win/win games instead of win/lose power games.

In other words, compassion is one of the things that makes curiosity possible.

Now that makes sense.

What do you think? Please leave a comment.

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