Management Lessons from My Cats – Part I

Note: I wrote this in April, and just realized I never posted it. Shame on me!

One of my cats, Abby, is sick. She developed a nasty abscess on her behind that had to be cleaned out surgically, and now she has to wear a satellite dish for 12 days until the stitches come out. (We are currently on Day Four.) And she has to live in the bedroom during that time, since my other cat will try to lick her and there is no satellite dish for that. So both cats are unhappy, and I’m a wreck. But my sister said, “You should get some great blog posts from this!”

Hmm.

I’m thinking… give me a minute…

There are a lot of things to be grateful for:

  • I am less of a wreck than I was four years ago when my other cat (Rocket) got sick. That was only a year after my husband died, and I remember sitting in the car, sobbing and thinking, “What is wrong with me? I was a calm, capable Caregiver, and now I’m a wreck over a cat?” (Of course, I forgot at the time about the mornings this Caregiver stood in the shower, sobbing.) So progress is measured in strange ways.
  • The antibiotics come in liquid form, thank God, so I don’t have to pill her. (Pilling Rocket was a Nightmare. The Nightmare on Rose Street.) I just have to pry her mouth open, jam an eyedropper in and squeeze before she shifts. (While she has a satellite dish on her head and without ripping the stitches on her cute little behind. That’s all.)
  • When I miss, she licks the droplets off of her face and the inside of the satellite dish, so she must not mind the taste. (Update: She won’t eat food with the medicine mixed in, so she must mind the taste after all.)
  • Abby has figured out how to eat and get to her water dish (after I figured out how to wedge them so her dishes wouldn’t move when she bulldozed into them).
  • She has, therefore, been using the cat box. I never thought I’d be grateful for having to scoop out a cat box.
  • There are moments of warped humor, such as when I brought Abby home and she started walking the perimeter of the bedroom like a Blind Cave Tetra in a new aquarium, and she kept walking into things. The satellite dish would get caught on things as she walked by, over and over again. It reminded me of the old Saturday Night Live episodes when Gilda Radner played an autistic girl who kept walking into things. I don’t know if Abby did it because she just didn’t know her new boundaries yet, or because she couldn’t feel her whiskers, or she was trying to knock the thing off of her head, but it was all I could do to not laugh. (Cats hate being laughed at.)

Don’t Give Up – the Management Lessons are Coming

There are also some lessons and reminders:

  • I don’t know how parents do it. I have so much respect for my mom and all the parents I know. I bow before Your Greatness.
  • I have learned how to spell “abscess.”
  • Just because I don’t know how to do something (like give Abby her medicine) doesn’t mean I’m a failure as a parent/caregiver. It’s just another thing I have to learn. Hmm. That kind of applies to everything, doesn’t it?
  • Giving cats medicine is like terminating people: The more you do it, the better you get at it, but it’s not something you ever want to get any practice at. (I actually learned that about terminating people when I was a recruiter, and then later as a manager. But this was an ironic reminder.)

That last one is true for most difficult conversations. Avoidance doesn’t help. Rehearsing helps, and it’s best not to rehearse by yourself. It is OK to ask for help and practice with someone you can trust, who is appropriate for what might be a confidential situation. And it’s easier than practicing pilling a cat.

Management lessons come from funny places. I wonder, What are some surprising lessons you’ve learned? What are some surprising sources of those lessons?

Note: It’s now six months later and, although the 12 days turned into three weeks, Abby and Rocket and I all recovered.

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3 Responses to Management Lessons from My Cats – Part I

  1. Arline Dust September 20, 2010 at 12:23 pm #

    My friend Aileen who lives in S. F. just had to have Gracie, her
    beautiful standard poodle, put out of her misery. She is devastated
    by this loss; yet gains comfort from the new little poodle, Rose, who
    is a pill, that she got a while back. I wish people could be so easily
    replaced; though I don’t deny the places animals find in our hearts.
    Am glad, however, that your story has a happy ending.

    See you soon, I hope, Arline

  2. Louann September 20, 2010 at 8:02 pm #

    Yes, I too believe that cats can teach us important lessons. The ones that I have learned:

    1. Tolerance. My cat does the best she can with what she has to work with. But, with no opposable thumbs, no matter how much I try to train her (procedures, process documentation, mentoring, etc.) there is just one thing that I can’t get through to her. Even using the best tools possible, she is still unable to clean her own litter box.

    2. CFO’s, CEO’s, CIO’s still need to learn. She teaches me every day that some things are best left to her and no matter how much I try, she will always be better at some things and I just have to live with that.

  3. Susan September 21, 2010 at 10:58 am #

    Excellent, thanks Louann!

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